Privacy Policy
How Apex Auto Mart collects, uses, and protects the information you share with us.
Apex Auto Mart (“Apex,” “we,” “us”) respects your privacy. This policy explains what information we collect when you visit apexautomart.com or contact us, how we use it, and the choices you have.
Information we collect
Information you give us. When you send a vehicle inquiry, apply for financing, request a trade-in offer, or contact us, we collect what you enter, such as:
- Name, phone number, and email address
- Employment status and monthly income (financing requests)
- Vehicle details such as year, make, model, mileage, and condition (trade-in requests)
- Any message or notes you choose to include
Information collected automatically. Like most websites, we and our service providers may collect basic technical data such as your browser type, device, pages visited, and general location, using cookies and similar technologies.
How we use your information
- To respond to your inquiries and provide pricing and availability
- To connect you with lenders when you request financing
- To prepare trade-in and purchase offers
- To send appointment reminders and updates you've asked for
- To improve our website and customer service
- To meet legal, tax, and regulatory obligations
Text messages and calls
If you provide your phone number, you agree that Apex Auto Mart may contact you by call or text message about your inquiry. Message and data rates may apply, and message frequency varies. Reply STOP to opt out of texts at any time, or HELP for help. Consent to receive marketing messages is not a condition of purchase. We do not sell or share your phone number with third parties for their marketing purposes.
How we share information
We don't sell your personal information. We share it only as needed to serve you, including with:
- Lenders and financing partners, when you request financing
- Service providers that help us run our business, such as our CRM, website hosting, and communication tools
- Government agencies, when required for title, registration, or other legal purposes
Keeping your information secure
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we can't guarantee absolute security.
Your choices
You can ask us to access, correct, or delete the personal information we hold about you, subject to records we're legally required to keep. You can opt out of marketing emails using the unsubscribe link in any email, and out of texts by replying STOP.
Children's privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from them.
Changes to this policy
We may update this policy from time to time. When we do, we'll change the “Last updated” date above.
Contact us
Questions about this policy? Reach us at [email protected], call +1 866-940-4587, or write to Apex Auto Mart, 334 E. Harvard St., Suite A, Orlando, FL 32804.